Help
Ordering, receiving, keeping
What to know before and after buying, gathered in one place.
A question that isn't here? Write to us: we answer fast.
OrderingWhatsApp
The simplest is still our catalogue on WhatsApp. Tell us the cuvée, the format and the quantity; we reply with a price.
Formats: 30 g, 80 g, 200 g, 300 g, 560 g, and a one-kilo pot with its comb, in a limited run.
Our cuvées are offered on request, by the unit or wholesale, with your label if you'd like. See the cuvées and the gift boxes.
Where to find usLomé
Our cuvées are in stock at the workshop in Hédzranawoé, and on sale at the Palais de Lomé. They're also at our partner stockists — the stockist map.
DeliveryLomé & export
Free delivery within Lomé from 15,000 FCFA. For export, tell us the destination, the quantity and the date: we'll draw up a quote.
For a personalised order, allow ten days after the artwork is approved.
Keeping your honey4 pointers
- Keep the pot at room temperature, away from light and damp.
- Crystallisation is natural: most honeys crystallise over time. It's not a flaw, and it changes nothing about what's in the pot.
- The wax comb in the one-kilo pot is eaten, just as it comes from the hive.
- Honey is not given to children under one year old.
A problem?We answer
A pot that arrived damaged, a question about an order, a doubt? Write to us, we'll find a solution. The fastest is still WhatsApp, but the contact form works too.
Phone: +228 91 23 50 50.
Origin & guaranteesVerifiable
Under every pot, a code: the place, the month of production, the year. The label's QR leads to the terroir's page, and the decoder on the traceability page turns the code into a community and a vintage. Each pot also carries the “Guaranteed origin” seal.
Our honeys are produced under the health approval of the Togolese State (no. 00494/MRHART-CAB, national registration no. 191/23/MAEDR/CAB/SG/DE) and analysed by ITRA and INH. Its 2026 renewal is under way.